Everyone should try working at least one day in customer service—if they never have. There’s no better way to truly understand what employees deal with on a daily basis.
Maybe then people would appreciate the saint-like patience of a server who’s been on their feet all day, still managing to smile through endless complaints. Maybe they’d think twice before judging the retail worker who’s endured one insult too many.
And just maybe, they’d understand why the Redditors below felt perfectly justified sharing their stories of petty revenge against the worst customers they’ve encountered. We’ve rounded up some of the most satisfying ones for your reading pleasure.
#41
If a customer is getting rude or obnoxious their buzz gets ruined. I serve complimentary cocktails to gamers. If they get snotty their screwdriver becomes a glass of orange juice.
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17points
#42
I work at Girl Scouts, when a troop mom comes in to buy like a hundred badges and is rude to me or my staff I make sure to shake the bag real good and get those badges all mixed up and out of order. It’s the Girl Scout way.
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17points
#43
If you pressed enter a few times on the cash register, the same item would show up twice in the receipt without actually changing the total price. So if i scan 5 items for $10 and pressed enter like 15 times then the last scanned item would show up twice. So 6 items would "scan" but the total would still only be $50.
The people pay the right amount but it's hilarious to see them looking at the receipts outside and trying to work out the math and counting their items in the bag.
Edit: Only for people who try to steal stuff.
The people pay the right amount but it's hilarious to see them looking at the receipts outside and trying to work out the math and counting their items in the bag.
Edit: Only for people who try to steal stuff.
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15points
#44
Years ago when I worked at Subway (early 90s), the store did their own delivery. An Army base was close by and they were the majority of deliveries. Customers would get pissy and complain sometimes they didn’t get enough jalapeños the last time they ordered, and dangit, they want to breathe fire. So I would pour some juice and tons of seeds from the jalapeño bin on the bread. The following week they would call and ask for light jalapeños.
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14points
#45
Not truly malicious, but this old lady came to my work as I was in the copy center and was deeply offended that I used the term "yeah". She told me thats rude and to say "yes". I then proceeded to answer all her questions and every question from other customers around her and behind her with yeah strictly to see her get steamed. It was glorious and did not affect anybody but her.
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13points
#46

My first job out of HS was a grocery store cashier. This [jerk] came through my line and was just horrible. Yelling at me for bagging things like shampoo with deodorant, or cold cut ham with cold cut cheese. Stupid [stuff] that literally no one else would mind.
So when she wasn't looking I bagged her chicken breasts with her bread and eggs. Bread on bottom, eggs in the middle, and a big ole bag of leaky chicken bits right on top to hide it all. I hope she turned purple when she saw it. I quit shortly after, it wasn't for me.
So when she wasn't looking I bagged her chicken breasts with her bread and eggs. Bread on bottom, eggs in the middle, and a big ole bag of leaky chicken bits right on top to hide it all. I hope she turned purple when she saw it. I quit shortly after, it wasn't for me.
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13points
#47
I used to work at Arby’s when I was in high school. Whenever a customer was extra rude in the drive-thru I would fill their drinks with extra ice and not hand it to them until everything else was finished with so that they would drive away before having a chance to notice.
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13points
#48

Working as a computer technician. I would do little things if customers were rude or hateful towards me. I would do things like delete their saved passwords and reset their preferred programs. People would never catch on to little things like that.
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12points
#49
Lady demanded stuff from the child menu (12 and under, please!) over and over. I finally realized it was really silly to argue over a rule on a menu. So we just charged her for a double side (close to adult entree cost at this point), and we've done it ever since. Easy fix to a common problem.
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11points
#50
When I worked at a casino, I had to watch the food counter for a few minutes. A terribly rude woman demanded food. When she asked for a Pepsi, I said, "Of course ma'am, a Diet Pepsi." She went red and insisted on a regular. "Of course.".
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11points
#51
Kind of customer service. I install fiber internet in people's homes.
If you're rude or otherwise un-nice to me I leave your wifi password the default on the modem which is a random string of 12 letters and numbers.
If you're rude or otherwise un-nice to me I leave your wifi password the default on the modem which is a random string of 12 letters and numbers.
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11points
#52

When I worked in a deli, there was always very rude and demanding people. I would gently squeeze the package before handing it over and wishing them to have a nice day. Make your stupid sandwich with your deformed ham now, [jerk].
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10points
#53
It was policy at a pizza shop I worked at a few years ago to tuck napkins into the side of the box before sending a pizza out. If someone happened to be rude to me, I'd simply tuck one less napkin than they needed into the side of their box.
It worked pretty well because most people came in groups, it was rare to get a customer show up on their own. So a rude couple would only get one napkin.
It's the little things.
It worked pretty well because most people came in groups, it was rare to get a customer show up on their own. So a rude couple would only get one napkin.
It's the little things.
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9points
#54
I had a customer complain that her coffee was too cold. It was literally a fresh pot. She put a lot of creamer in it. Shrugged it off and this time ran hot water into the cup to make it warm, then poured another cup. Still not good enough (again, she put creamer in it) So. I went back, filled up a new cup with hot water, dumped half of it out, filled up the rest with decaf. That was hot enough for her! Enjoy your bean water.
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8points
#55
I have been known to find email addresses and sign them up for obnoxious newsletter chains about diseases.
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8points
#56

When a group of annoying college-aged no-tip brunchers come in I take the ids of everyone in the group for booze....except the 'prettiest' one. And just leave her to wonder about it.
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8points
#57

The only time I ever "[messed] with" someone's food...I still kind of feel bad about it but this was like 8 years ago now. Crazy breakfast rush at this cafe, and I get called over by a veteran server to talk to a terrible table. They had her pretty much in tears, and this was someone who never broke so I knew it was bad. I get to the table, and they are absolutely terrible, etc etc, you know the types. This is a huge blast rush spot and I DO NOT have time to drag this out. In the course of our conversation I figure out that 1 free almond croissant will make this all go away. I speed back to the kitchen, thank God there is literally 1 left in the entire place. I am moving very quickly to get it in to the toaster oven. Too quickly, it turns out, and both halves slide off the plate and, of course, land stick side down on the kitchen mats. I stare at them for a second, scoop them up, spin around to see if anyone else in the kitchen is watching (they aren't), put them back on the plate and in to the toaster oven.
A few minutes later I drop the croissant off at the table. Sure enough, problem solved. Table calms down. I never did that again but in that moment I just couldn't deal with going back and telling them the 1 thing that would fix everything was 86'd.
A few minutes later I drop the croissant off at the table. Sure enough, problem solved. Table calms down. I never did that again but in that moment I just couldn't deal with going back and telling them the 1 thing that would fix everything was 86'd.
7points
#58
It was a tiny victory. I worked at a sandwich shop right down the street from our local high school. One glorious day, I was unable to navigate the crowd of teenagers in the pickup area. To make it out to the lobby, so I asked a member of our football team if he could catch his sub. He nodded, smiled, put his hands up for a catch, then turned away. He caught his sub alright. Right upside his head.
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7points
#59

I have one sabotage story.
I was working in the kitchen one night when an employee who had walked out and left us in a huge bind had the [audacity] to come in and order food. This guy was a total jerk and always talked down to me when i was training him because I was younger than him.
He ordered a burger with no onion. So I put SO much onion powder on it. I could see him open the bun several times from the kitchen.
With any luck, he thought he was literally going crazy.
I was working in the kitchen one night when an employee who had walked out and left us in a huge bind had the [audacity] to come in and order food. This guy was a total jerk and always talked down to me when i was training him because I was younger than him.
He ordered a burger with no onion. So I put SO much onion powder on it. I could see him open the bun several times from the kitchen.
With any luck, he thought he was literally going crazy.
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7points
#60
I worked as a cashier, and if someone was being particularly condescending I would push my thumb into any soft produce they were buying so it had a big bruise on it. That showed 'em.
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6points




