#21 In South Korea, Some Stores Package Their Bananas Together In Various Ripeness Stages So You Can Eat Them Over Several Days Without Them Going Brown. They Call Them "One-A-Day" Bananas
According to the Harvard Business Review, there is a vast difference between companies that prioritize customer loyalty and those that don’t. Good managers focus on creating and keeping customers in the long-term. However, despite understanding this, most managers don’t embody this principle.
“Under relentless earnings pressure, they often feel cornered, obliged to produce quick profits by compromising product quality, trimming services, imposing onerous fees, and otherwise shortchanging their customers. This short-termism erodes loyalty, reducing the value customers create for the firm.”
#23 Burger King France Now Use Washable Dishes, As A New Laws Force All Restaurants To Do So
HBR points out that loyalty-leading companies create systems for measuring customer value.
What’s more, they invest in the “necessary enabling technology,” use design thinking methods to build loyalty, organize the business around customer needs, and engage everyone in the transformation, from the employees and board members to the investors.
Underpinning everything, you need transparency and a culture of reliable disclosure.
#25 I Got A Warning For Leaving My Laptop Unattended In The Library
#26 This Ice Cream Shop's Bathroom Have Free Tampons, Pads And Diapers For Their Clients
#27 When You Need Help At A Train Station In Japan, Customer Service Literally Pops Out Of The Wall
“It’s easy to blame companies’ short- termism on shareholder pressure and a bias toward quarterly financial reporting. But managers share the blame when they fail to educate investors about the customer value their company creates or when they resort to quick profits instead of investing in long-term customer loyalty.”
Loyal customers lead to better growth, profitability, and shareholder returns.
Meanwhile, all organizational stakeholders benefit from this. “Customers will experience products and services that make their lives easier, richer, and more enjoyable. Employees will reap the benefits of making customers’ lives better. Management and investors will see increasing profits and shareholder value. And society will enjoy the economic growth that derives from innovation and investment.”
#28 In Japan There Is A Custom Of Parking Further Away From The Exit If You Are Early, This Would Allow People Who Are Late To Save Time In Finding A Parking Space And Distance To Travel
#29 Home Depot Has Horse/Buggy Parking For Mennonite Customers In Kitchener/Waterloo Ontario
#30 This Luggage Store Has An Airplane Set Up For Customers To Test Their Carry Ons And Underseater Bags
Drop by the comments to share your thoughts once you’ve looked through this list and upvoted your favorite pics.
Which of these good design decisions impressed you the most, and why? Meanwhile, what are some great business ideas that you’ve seen implemented in your daily life?
What are some brands that you genuinely believe care about the customer more than profit?
#31 Entrance To A Furniture Store My Dad And Stepmom Checked Out Today
#35 This Dutch Grocery Store Offers Samples Of All Their Toilet Paper In Their Restrooms
#39 This Movie Theater Has Screens In The Bathrooms So You Don't Miss Any Of The Action !
#40 My Grocery Store Started Selling Overripe Bananas For Cheap With A Recipe For Banana Bread On The Bag
