Customers like me and you are mostly happy to open up their wallets for the things they really, really like. Think of Starbucks frappes, iPhones, dinners at Olive Garden, or Bath & Body Works candles; every product, service, restaurant and store has its loyal clients.
Often, however, businesses take their loyalty for granted and forget the obvious fact that a single mistake or faux pas costs a lot. And by “a lot” we mean not just reputation and money, but customers on whom the whole business relies in the first place.
“What is your ‘never again’ brand, item, store, or restaurant?” someone asked on Ask Reddit, creating one hell of a thread that makes the businesses in question blush big time.
#41
Bonafont bottled water in Mexico. It is very rare that I buy water bottles at all, but when I do, I actively avoid that brand even if it's cheaper.
Reason? Was my first ever 2 minute unskipabble ad on youtube years ago.
Edit: As some of you have pointed out, 2 mins is unlikely and thinking about it it was probably a 30secs ad. Still, I'm being petty over the unskippable feature rather than the lenght.
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75points
#42
Target brand tampons. I’ll skip the details. If you know, you know.
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70points
#43
Greyhound bus. If you’ve got no other option, buckle up, it’s going to get weird.
don_juicy added:
Greyhound. I will NEVER step foot on one of their buses again. Every single time I’ve rode with them, something catastrophic happens.
From buses breaking down to felons getting arrested mid-trip, I think it’s safe to say I’ve had enough
Edit: Story time as requested by u/momcantsleepthesaga (it’s a little long lol whoops)
So in my sophomore year in college a few years ago I was on my way back home for Thanksgiving. Surprisingly, everything went smoothly with booking and boarding the bus for my trip.
Naturally, I sat in a row with no people in it so I could secure a window seat. That way I can listen to music and stare out the window the whole time to avoid people.
Little did I know, I was in for a surprise. Some random guy decided he’s going to sit right next to me. I thought nothing of it since the bus was getting crowded anyway, so it seemed inevitable that the vacant seat next to me would be filled. I decided not to be so antisocial and made small talk with the guy.
Turns out, he just got out of jail! On his way to wherever to start the next chapter in his life. I’m not put off by it at all and was genuinely happy for him since he seemed like a good guy. As the conversation came to a close, we were actually about halfway to our destination. I guess we were both astonished by how the time flew because he told me he was going to go smoke in the bathroom in the back. “Cool” I said as he got up and left.
I glance back at the bathroom and see the big “NO SMOKING” sign right over it. “Jeez, I don’t think this guy is supposed to do that” I thought to myself. The smell of cigarette smoke quickly filled the already foul-smelling bus, alerting the bus driver that someone was obviously smoking in the bathroom.
The woman driving the bus made an announcement to remind passengers that we were not allowed to smoke in the bus, but the deed had already been done, and my new felon friend kept going.
The bus driver gets really mad at this point and pulls over. I knew instantly that this would add at least a good 20 minutes, but that was a gross underestimate. Felon guy waltzes back out the bathroom clearly smelling like cigarette smoke, and that’s when the driver starts to berate him via intercom.
Apparently, she had heard his story about how he just got out of jail and did him a favor by letting him on FOR FREE! What a nice lady (at least before she got mad). It quickly escalated to her calling the police to escort him off of the bus as they continued to argue in the funky bus.
It was an awkward half an hour wait before the police arrived to remove arrest the felon. By that time an hour had already passed and I was already pissed. The traffic the rest of the way there was terrible too adding another hour to the trip. Silly me for not learning my lesson after that trip I guess
69points
#44
GMC. Make it so that you have to take your whole front end off to change a headlight bulb.
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69points
#45
Skullcandy headphones.
Bought a pair once, they broke, got them replaced, they broke, got them replaced, they broke, gave up.
Bought a pair once, they broke, got them replaced, they broke, got them replaced, they broke, gave up.
Didn't do anything out of the ordinary with them, I'dd pull them apart a bit to place them.over my head and SNAP, two pieces...
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67points
#46
Melons from Sprouts Farmers Market. I don't know where they get them, how they store them, or how they ship them, but, in order to prove I am not insane by doing the same thing over and over hoping for a different result, I have given up trying to find a decent melon there.
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36points
