People trust doctors even when they are frustrated with the whole system.
For example, a survey conducted by Ipsos shows that most Americans are unsatisfied with healthcare in their country:
- Only one in three Americans (32%) is extremely or very satisfied with the U.S. healthcare system.
- Three in five Americans say the healthcare system is a hassle (61%) and that navigating it is stressful (63%).
- More than half of Americans say the system treats them more like a number than a person (53%).
- Only 39% say that the healthcare system is working in the patient’s best interest.
#3 Super Wholesome. Dr. Chang Delivered Me, And Yesterday I Helped Him Deliver A Baby! I Love Full-Circle Moments
#4 This Is My Best Friend's Cardiologist Since She Was 14 (Now In Her 30s), Reading Her A Bedtime Story Via Video Chat As She's In The Hospital Waiting For A New Heart
However, the same survey shows that most Americans are satisfied with their primary care doctor (70% are extremely/very satisfied).
A huge majority also claim they are satisfied with their doctor’s bedside manner (71%), their doctor’s attention to what they have to say (72%), their doctor’s explanation of conditions and/or medications (72%), the amount of time their doctor spends with them (66%), and their doctor’s proactive approach to wellness and prevention (64%).
#6 Back In 2018, When I Was Suffering From Locked-In Syndrome, A Doctor Noticed A Minor Movement And Discovered I Was In There
#7 The Best Kind Of Doctor
#8 A Man Who Couldn't Afford The Surgery Gifts 2 Chickens To The Doctor Who Performed The Surgery For Free
#9 A Hospital Surgeon Creates "Dressing Drawings" So Kids Don't See Scars
When it comes to the specific qualities patients value most, we can take a look at the results of a study by Healthgrades and the Medical Group Management Association (MGMA). It analyzed seven million patient reviews and comments about healthcare providers.
The Patient Sentiment Report found that more than 52% of patients wanted their doctor to have at least one of the following qualities: compassion, comfort, patience, personality, and good bedside manner.
#11 A 6-Year-Old Girl Couldn't Sleep At Night Because She Was Scared Of Monsters, So The Doctor Gave Her This Spray
#12 This Doctor From Ouro Branco In Alagoas, Brazil, Is Known For Treating Patients Without Asking For Payment. Instead Of Money, They Thank Him With Simple Gifts
A stronger patient-doctor relationship builds better medical care as a whole.
“Patients are more likely to follow instructions downstream,” Dr. Brad Bowman, Healthgrades chief medical officer, tells Forbes.
“Patients don’t just want to see a doctor, they want to be seen [themselves].”
#17 Dr. Amanda Hess Pauses Her Own Labor To Deliver Another Woman's Baby
“It’s clear from the data what most people already intuitively know: the patient experience extends deeper and further than the walls of a surgical suite or exam room,” adds MGMA CEO Dr. Halee Fischer-Wright.
Luckily, this list proves that plenty of medical professionals understand just how important those small human moments can be.
For more, check out 50 Hilariously Wholesome Encounters With Doctors That Put People At Ease.
#20 My Hospital Hired An Employee Whose Only Job Is To Go Around Saying Hi To Other Employees While They Work
