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#2

THEY PUT THE SOAP IN THE LITTLE COMPARTMENT.
For SEVEN years, I’ve been just chucking the soap tablet straight into the bottom of the dishwasher, like some feral raccoon who accidentally found modern appliances. “Why isn’t my dishwasher working well?” I’d think, as I scraped dried pasta off plates. I thought it was just vibes.
Anyway, now my dishes are sparkling, my confidence is shaken, and I’m pretty sure my dishwasher has been side-eyeing me this whole time. Who else has been living a lie, and how did you discover it?
P.S. Yes, my friend laughed at me. Yes, I deserved it.
#3

Motor was great so I got it. And took it home to change the bag (stuffed as full as a sausage), replace the belt (broken, natch) and slice the hair packed on the brush. Really disgusting but $5!! For a virtually new vacuum!
They did zero maintenance and just bought a new vacuum instead.
We’ve all been there—making mistakes because we were trying something for the first time, didn’t have all the information, or maybe just had an off day. But let’s be honest, sometimes errors happen simply because we’re being a little... let’s call it “creative.”
Luckily, many complicated things in life—like appliances or gadgets—come with manuals or instructions to guide us. And if you’re still stumped, there’s almost always a video tutorial on YouTube to help. But when people skip the instructions entirely and decide to wing it, the results can range from mildly frustrating to downright hilarious.
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So remember: no matter how dumb you feel, there is always someone dumber.
#6

Where I live, you don’t pay for water (at least not directly). When I confronted her she claimed that it doesn’t matter cause Water is free. I said well okay, but no, but also what about the electricity?
With a serious expression she said: “electricity? Wtf are you talking about? Washing machines run on water.”
I moved out a few weeks after.
To get a better understanding of the importance of instruction manuals, we spoke with Piyush Jain, a professional manual writer who has created guides for a variety of products.
“We try to make instructions as easy to follow as possible,” he explains. “It’s all about simplifying complex tasks for users.”
#7

He looked at me with the blankest expression I've ever seen when asked how often he empties the crumb tray at the bottom.
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Piyush shares that companies often have very specific requirements for what they want included in a manual. “They might want us to cover a lot of ground—from basic setup to advanced troubleshooting—while still keeping the guide user-friendly,” he says.
#10

I was talking to my friend and she casually mentioned that she swept hers down and cleaned the grass out every time it went back in the garage.
I got on my hands and knees and reached underneath to feel around the blades and there was thick layers of grass that were hardened like concrete caked around the blades.
I ripped them all off and lo and behold I could pull the cord out and the mower started again.
I was so happy.
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#12

On the way back--in the evening--she asked me to drive us back because she was tired. About 20 minutes in, during a lull in conversation, I noticed the windshield had gotten pretty dirty so I used the wiper lever to spray down the windshield and wipe it clean.
It took several tries and, after she had watched it spray and wipe for a moment, my coworker screamed "WHAT'S THAT?!" in a very confused voice.
Me, confused: "What's what?"
Coworker: "That water! Where's it coming from?!"
Me: "You mean this?" [Pulls wiper lever again]
Coworker: "YES! WHAT IS THAT? HOW DID YOU DO THAT?"
Me: "That's...wiper fluid. You pull the lever here to clean the windshield".
Coworker: "Oh my god! I had no idea!"
Me: "..."
I guess it's conceivable that she had somehow never ever used her windshield wiper fluid before--let alone *refilled* it, because why would you think about refilling something that doesn't exist in your reality?
But still...
Despite these challenges, Piyush and his team strive to create manuals that are clear and helpful. “It’s not just about instructions—it’s about making sure people feel confident and supported when using a product,” he adds.
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Safety is another crucial aspect of writing manuals, according to Piyush. “We have to think about all the ways someone could potentially misuse a product and ensure those scenarios are addressed in the guide. It’s not just about convenience; it’s about keeping people safe.”
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#18

In 2018 I bought a 2yo Mazda 6 with remote keyless entry. Before that, all of my cars had keyless entry but a keyhole to open the door manually from outside the car. The 6 had no keyholes in the door but a button on the outside of the handle. I had no idea that you could remote lock/unlock one/all door(s) with a push of the button on the handle. So I constantly used the remote. Worse, the 6 would lock all the doors the moment you shut one. So I was dating this woman at the time and I'd hold the door open for her, she'd get in, I'd shut the door and they would all lock. I'd go around to my (driver's) door and fish out my keys, look for the unlock button and unlock my doors to get in. Every time. When I ended things after about 6 months, one of the last things she told me was something like, "By the way, there's a button on your car door handle to unlock the doors." She knew.
Piyush also notes that while most people think of manuals as boring or tedious, creating them can be surprisingly creative. “We have to think about how someone with absolutely no prior experience can navigate a product,” he shares. “It’s almost like telling a story, guiding them step by step.”
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