Just call and keep asking to speak with someone higher. Ever find that your credit card interest is too high? Or that fee charged by your checking account is high? Just keep asking for someone higher! I work for a bank, and most of the time, if you request to speak with someone higher (manager, supervisor, i.e.), the person who comes on the line will end up waiving the fee. If not, just ask for the next highest person; someone can always override it! Now the biggest trick to it is to be nice! Don't curse, scream, or shout. Just politely say, 'I've been with you for a long time, and I want a courtesy.' This works even multiple times a year. It especially works if you reach a USA-based customer service, as most of them have the power to override the system.
