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Tech Support People Share The Horror Cases They’ve Seen While On The Job, Here Are 45 Of The Worst (New Pics)

Tech Support People Share The Horror Cases They’ve Seen While On The Job, Here Are 45 Of The Worst (New Pics)

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There is a legendary phrase from one of our favorite shows, ‘The IT Crowd,’ that we absolutely love. The members of the IT department pick up the phone and immediately ask, “Have you tried turning it off and on again?” And it encapsulates the essence of tech support in just 9 simple words!
However, what they have to deal with pales in comparison to real-life professionals. The r/techsupportgore subreddit is a fantastic place that’s dedicated to documenting the very worst things that tech support peeps have ever had to deal with while on the job. We’ve collected some of their most hilarious and bizarre posts to share with you, so don’t be shy, scroll down. Oh, and this post might convince you to treat your IT crew to lunch—they really do deserve it.

#1 Coworker Said She Would Only Accept An Official Apple Mouse So I Dug This Out Of Storage And Left It On Her Desk

Coworker Said She Would Only Accept An Official Apple Mouse So I Dug This Out Of Storage And Left It On Her Desk
360points

#2 When You Don’t Listen To Your Parents, When They Tell You Too Keep The Music Down

When You Don’t Listen To Your Parents, When They Tell You Too Keep The Music Down
186points

#3 Xfinity Came Out And Installed Cable In A New Room. This Is How They Did It

Xfinity Came Out And Installed Cable In A New Room. This Is How They Did It
130points

The r/techsupportgore online community has been around for more than a decade. It has its roots in early 2012 when it was first created. Recently, it celebrated its 11th birthday as a subreddit. And in that time, it has grown to immense proportions.

At the time of writing, the sub had nearly 592k members who adore the memes and jokes that surround IT staff members in their day-to-day lives. Namely, wires, wires, and more wires!

#4 I've Tried Putting It In Rice But It Hasn't Helped. Any Ideas?

I've Tried Putting It In Rice But It Hasn't Helped. Any Ideas?
130points

#5 Customer Told Me They Were "Tired Of Hearing The Vibrations"

Customer Told Me They Were "Tired Of Hearing The Vibrations"
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128points

#6 Wall Anchors

Wall Anchors
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128points

The moderator team running the community notes that members will “cringe to the brink of passing out after a few minutes looking at this subreddit.” They add that the group isn’t meant for, you know, actual tech support.

If you need urgent help or some friendly advice, there are other subreddits and places on the internet where you can go. One place that’s very useful is r/techsupport. (Though do actually restart your device and see if that clears any issues up before you reach out to them.)

#7 Came Across This Atrocity

Came Across This Atrocity
124points

#8 "Structural" Cabling

"Structural" Cabling
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121points

#9 Spilled Acetone On My Laptop And Now It's Mocking Me

Spilled Acetone On My Laptop And Now It's Mocking Me
118points

Meanwhile, r/techsupportgore is about having fun while posting mind-melting pics of tech gone wild. The keyword here is ‘fun.’

Before you start posting every single IT-related pic you’ve found while scrolling your social media feeds, there are a few rules that you have to be aware of. And if you plan on being a long-term member of r/techsupportgore, instead of just passing through, you have to keep them in mind.

#10 Yo

Yo
114points

#11 I Think My Psu Has Some Kind Of Error

I Think My Psu Has Some Kind Of Error
113points

#12 Mullet PC, Business In Front And Party In The Back

Mullet PC, Business In Front And Party In The Back
113points

For instance, you shouldn’t post photos of devices with cracked screens. They’re incredibly common in real-life and don’t count as ‘gore’ in this context. What’s more, computers coated in dust also usually aren’t ‘bad enough’ to warrant being shared on r/techsupportgore.

Meanwhile, the community also values short-format videos. Namely, you shouldn’t post videos that are longer than 30 seconds. “This is plenty of time to show what needs to be shown,” the mods explain.

#13 Is This How Monitor Arms Work?

Is This How Monitor Arms Work?
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110points

#14 The Things You Find Working A Helpdesk Job At A Failing University

The Things You Find Working A Helpdesk Job At A Failing University
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110points

#15 ‘How Do I Turn Off Sticky Keys?’

‘How Do I Turn Off Sticky Keys?’
105points

While it seems slightly silly (and maybe even magical at times) that restarting your device helps solve some of the issues you’re having, there’s some solid logic hiding behind that. According to ‘Acronyms,’ when there’s an issue with modern computers, it’s usually because one of the programs is struggling or “two conflicting commands” confuse the machine.

So when you turn it off and on again, you’re resetting the device to its initial state. Everything starts over again, completely fresh.

#16 Touch Grass

Touch Grass
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104points

#17 Ticket Said "Second Monitor Stopped Working"

Ticket Said "Second Monitor Stopped Working"
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100points

#18 Laptop Screen "Upgrade"

Laptop Screen "Upgrade"
98points

A while ago, redditor u/Coffeechipmunk, one of the moderators running r/techsupportgore, opened up to Bored Panda about the community.

“I feel like the community has grown different tastes for the subreddit over time, for sure. For a while, cable gore was boring, cracked screens, etc. Now? Bad wiring is loved,” they told us during an earlier interview.

#19 My Mom Hasn't Cleaned Her Computer Since The Day She Got It, And She Got It 6 Years Ago

My Mom Hasn't Cleaned Her Computer Since The Day She Got It, And She Got It 6 Years Ago
95points

#20 Just Found Out A Sales Rep’s Laptop Has This Going On. I Freaked And Told Them It Needs To Leave The Building And Shouldn’t Be Used. Was Told They’ll Just Order A Battery I Shouldn’t Start A “Panic” Meanwhile She Brings This Thing Home And Told Me She Leaves It In Bed And On The Couch

Just Found Out A Sales Rep’s Laptop Has This Going On. I Freaked And Told Them It Needs To Leave The Building And Shouldn’t Be Used. Was Told They’ll Just Order A Battery I Shouldn’t Start A “Panic” Meanwhile She Brings This Thing Home And Told Me She Leaves It In Bed And On The Couch
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94points
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