79 Ridiculously Laughable Customer Complaints That Made Everyone Question The Person’s Intelligence

I worked at a concert venue. I was always careful that our venue isn't loud enough to cause hearing damage for either the performers or the audience, having a few decibel readers throughout the venue. Sure, you can have it loud, but at some point you're just hurting people and the sound isn't any better.


I had this one lady come in, saying that she just had ear surgery, and that she wanted me to keep it WAY down. She said that she could experience permanent damage if I didn't keep the volume down. There was a thousand people in the venue, and she wanted me to keep the noise at a conversational level. I told her to leave, and when she wouldn't, I had her escorted out. There's no way I'm getting sued by someone that stupid.

That our Canadian hotel was charging him in Canadian dollars even though he was an American.

Selling shoes - This woman calls to complain that we'd sold her an empty box. Like, we had stolen the shoes.

Now, this was impossible, because we handled these shoe boxes so often that we could not only tell if a box had 1 or 2 shoes in it, but could usually tell the size of the shoe just by it's weight.

She yells, screams, threatens to call the police, threatened to get us all fires, threatened to have the mall close my store, and called us every name in the book. I got nothing, no idea what her problem is.

She called back an hour later to say she took the shoes out of the box herself and forgot. (I do give her points for calling back.).

I worked at an entertainment store, and my main job was shipping out online orders. The store would get a report of every refund and the reason for the refund on a monthly basis. One time I got a refund on a used Bach cd because the recording wasn't the original recording. They wanted the original Bach recording from the 1700's.

As a Starbucks barista, I once had a customer throw a fit because I responded to his "thank you" with "you're welcome." He started shouting, "Well, of course I'm welcome, I'm the customer! You shouldn't say you're welcome because it implies that you don't have to give me good service!" I wish I was making this up.

Used to work at a Chinese takeaway opposite a quiet small town train station. We would often get drunks stopping by before heading home.

We had two drunk young lads come in one evening wanting food to be ready before their next train came (last one that night) in 15 minutes or so. I explicitly explained that we couldn't guarantee it would be done in time, they decided to risk it and decided to order a banquet!! Their receipt was for £15/20 or so.

They missed their train and then tried to get the owner to front the money to pay for a taxi for the lads to get home because we '[messed] up their train home'. Boss told them politely to [get lost] and one of the lads put a chair through a double glazed window. Police came, lads were carted off and my colleague and I got to split the food between us.

Bill was paid, window was covered under the insurance.

Many years ago I had a customer at Wendy's order a "Double with cheese, hold the cheese." So I said a double burger then. He gets agitated and says "No! I want a double CHEESEBURGER, just don't put any cheese on it!" Again, young naive me tries to save the dude some money but he gets irate and demands a manager. The conversation repeats. That was the day I learned you can't fix stupid.

Had a woman come in and order a burger, fries, and coke. Back in my day if you wrung those up separately, it'd come out a bit more than if you just wrung in the combo meal. So being the friendly guy I am, I put in an order for a combo meal.

She argued with me that she didn't want a combo meal, she didn't order a combo meal, and she wasn't going to accept a combo meal. It didn't matter that I was saving her money.

I canceled out the order, put it in the way she wanted, and told her the new total. She then [complained] about how much it was costing her.

There was also that dude at Starbucks who expected me to read his mind.

"What can I get for you today?"

"Coffee."

"Will that be dark, medium, or blonde roast?"

"Ugh, why do I have to answer so many questions? I just want coffee!"

*puts him down for medium (our most popular)* "Okay, what size would you like?"

"WHY DO I HAVE TO ANSWER SO MANY QUESTIONS"

*puts him down for a grande*

When I hand him his coffee: "THIS IS WRONG, I WANTED A VENTI DARK ROAST!"

And he proceeded to call my manager and tell him about my horrible service.

I saw a woman flip out at BK because she wanted a knife with her burger...so they gave her a plastic knife (also known as the only knife fast food places have). She wanted a real metal steak knife or something and lost [it]. Threw her food and drink at the employees behind the counter while screaming, pushed her way through people to leave the building...got in her car, tried to peel out, lost control and smashed into a cop car that was pulling into the drive through.

I had a lady bring her French fries back because they tasted like Potatos.
I was unsure how to make her happy, made her a new batch of fries and she
was happy.

I once had a woman return a bag of mulch because “the bag was dirty”. I s**t you not.

Customer ordered and finished a steak and then complained that she was vegetarian.

I worked at a movie theater. Some lady asked for extra extra extra butter on her popcorn. It was gross, she wanted so much that I could feel how much it was weighing the bag down. She came out after the movie and complained because the butter had gone through the bottom of the bag and onto her pants. She [complained] that she wanted us to pay for her $150 pants because you can't get that kind of butter out of clothes. I couldn't believe it. But that wasn't even the worst part. My manager ended up giving this woman $150.

Worked as a lifeguard for five years as a teen. Once had a woman with young children come up to me and politely said that her children were scared of the water. I asked if they wanted a lesson. She instead told me that the water was too high and asked to drain the baby pool to about four inches of water instead so her children could play in it.

I was so floored that I don't even remember answering the question. I think I just left her hanging there.

That he would have to pay more money if he wanted extra things. This was then followed by screaming about the jews and how the restaurant was run by "money grubbing jews" as my manager escorted him out the building.

I was a server and had a lady get mad because she had asked for ice water but after sitting at the table for 45 minutes decided the water was "too watered down" cause all the ice had melted.

I am a Walmart Greeter. A lady wrote into the paper, where they have a "speak out" section for the public. An excerpt:

"I'm tired of walking into Walmart and having some young man scream 'Welcome to Walmart!' Do they pay him extra to do that, or is there something wrong with him?"

Queue general [complaining] about Walmart, then,

"And when I go to leave Walmart, that same man shouts 'Have a nice day!' It makes me want to open up a dozen eggs and throw them at his head!"

I have that article clipped and framed on my wall.

I work at a restaurant that is known for selling all local products (protein, dairy, produce, etc.) and we even get our plates and such from local flea markets. Well I was waiting on a table about a month ago and they ordered a few appetizers. I brought them some plates and about 10 minutes later they got up and said they needed to leave (without any of their food). It was weird, but sometimes people have emergencies and need to leave... whatever. The next day my manager gets a call and they complained that the plates I gave them didn't match. NONE of our plates match, that's kind of our gimmick. But instead of asking me for new plates or asking why they didn't match, they were literally so weirded out by the unmatching plates that they got up, left, and called to complain the next day.

We sell expensive cardiac medical catheters. Our customer called livid that we shipped them catheters where all the tips were falling off!

They called back the next day and apologized because, turns out... they hired a new receiving guy that used a box cutter to open the package and sliced them all off.