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“Frozen Half The Time”: 41 Restaurant Workers Reveal Items On Their Menu To Never Order
Food,LifestyleJUN 26, 2025

“Frozen Half The Time”: 41 Restaurant Workers Reveal Items On Their Menu To Never Order

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The longer you live, the more it makes sense why we’re told to avoid finding out “how the sausage is made.” While this saying can be used to discuss a lot of things, it’s just as true when taken literally. Food is wonderful and necessary, but as anyone who's worked in a restaurant can attest to, sometimes the reality isn’t pleasant at all.
Someone wanted to know what items to avoid ordering from chain restaurants, so they asked people online to share some insider information. We also got in touch with the netizen who made the question. So get comfortable as you scroll through, take note in case some of your favorites show up, upvote the most interesting additions and if you’ve also worked in a chain restaurant, add your own thoughts to the comments section below.

#1

“Frozen Half The Time”: 41 Restaurant Workers Reveal Items On Their Menu To Never Order
I worked at McDonald’s in Highschool for 3 years back in the late 90’s and it was such a ridiculously clean store. We cleaned the soda machines every single night, we cleaned the grills every night, we cleaned the oil regularly, we cleaned the ice cream machine every single night. Our machine was never broken regularly, and if it did really break then it was down for a minimal amount of time depending on the time of day or if it was the weekend. We never messed with people’s food. We were high as s**t in the grill for sure but we never ever ever messed with food. We were one of the biggest and busiest stores in my city too.

It’s always so disheartening to hear how disgusting things are in kitchens in restaurants.
20points

#2

“Frozen Half The Time”: 41 Restaurant Workers Reveal Items On Their Menu To Never Order
Avoid Starbucks cold brew from a tap. This also means Nitro.
Not a single person who closes knows how to clean the filter and I PROMISE you your drink is running thru hair and mold caught in the filter.
20points

#3

“Frozen Half The Time”: 41 Restaurant Workers Reveal Items On Their Menu To Never Order
Subway! Our store was super clean and run by normal responsible people so no real issues there but if a store makes the tuna the way corporate wants you to it’s just WAY too much mayonnaise. We did half the amount and it was fine/good but I bet other stores just follow the directions.
13points

Bored Panda got in touch with the netizen who posted this question online and they were kind enough to share some more details with us. Firstly, we wanted to hear why they asked this in the first place.

“What prompted me to ask the question was a conversation I had at a family reunion. My cousin and I were talking about fried chicken gizzards being good from a local restaurant but his gf who worked there told us not to order them from there because they sit out in the warmers all day. I was on my way back to Colorado from Arkansas which naturally meant I was stopping for fast food more often than I usually would and it made me want to ask the public what I should avoid when I do.”

#4

“Frozen Half The Time”: 41 Restaurant Workers Reveal Items On Their Menu To Never Order
Applebees- your mashed potatoes are microwaved. Also your skillet meals are only "sizzling" because they tell us to put a piece of ice on it as we are walking it to your table so you can visibly see it.
13points

#5

“Frozen Half The Time”: 41 Restaurant Workers Reveal Items On Their Menu To Never Order
Anything listed as “seasonal” but still on the menu yearround usually just old ingredients they’re trying to get rid of.
12points

#6

“Frozen Half The Time”: 41 Restaurant Workers Reveal Items On Their Menu To Never Order
Ranch dressing. It usually comes in a large plastic container, loaded with preservatives, and is brought out to a warm kitchen multiple times a week for months.

If a restaurant manages to get to the bottom of their ranch container, then the top will always be engulfed with a yellow sticky paste that all future ranch glides over to reach your sauce cup. Yuck.

On top of that, if it's coming from a DC in California, it often sits in a 130F box and cooks and cools the entire way through the entire desert.
12points

It ended up having thousands of comments, so we also were curious to hear their thoughts on that. “I think most working people in the US/Canada have worked in a chain restaurant at some point in their life so there are plenty of first hand accounts and secondly nearly everyone already has some lingering suspicion that they shouldn’t eat certain things from certain places and they want to make sure they avoid them.”

#7

“Frozen Half The Time”: 41 Restaurant Workers Reveal Items On Their Menu To Never Order
Not food but the ice those ice machines almost never get properly cleaned.
11points

#8

“Frozen Half The Time”: 41 Restaurant Workers Reveal Items On Their Menu To Never Order
Wendy's FrEsH never FrOzEn burgers. They come frozen half the time.
11points

#9

“Frozen Half The Time”: 41 Restaurant Workers Reveal Items On Their Menu To Never Order
Tim Horton's slogan of "always fresh" actually means "always frozen".
10points

“I actually don’t have much experience in food service. I worked at a McDonald’s for about 3months when I was 16 and was a bar back at an upscale local restaurant called “Public at the brickyard” and the Hyatt in Wichita Kansas. Both Public and the one in the Hyatt were exceptionally clean and I never saw anything I would worry about in either. At McDonalds I’d probably stay away from the McRib and I never saw those McCafé machines get cleaned.”

#10

“Frozen Half The Time”: 41 Restaurant Workers Reveal Items On Their Menu To Never Order
I have worked at:


Chipotle

Steak N Shake

Subway

Tropical Smoothie Cafe

QDoba

Jimmy Johns


I would rather starve than eat at a Subway. That place is nasty. In particular the seafood salad or sensation or whatever it was (which I don't think they do anymore) and the meatball sub are exceptionally nasty. But it's all gross. Not clean. Cheap a*s ingredients and not real bread.


Chipotle was super clean when I worked there 20 or so years ago... but their food was also good 20 years ago... and now not so much. So I don't eat there. But it was fantastic back in the day.


Jimmy Johns was very clean, I still love Jimmy.


Steak n shake - do not order chicken tenders. They take longer to cook than we can wait on a drive through timer so they get precooked and sit out far too long
10points

#11

“Frozen Half The Time”: 41 Restaurant Workers Reveal Items On Their Menu To Never Order
Red lobster microwaves the pasta in plastic bags. Not sure what they are made out of but I doubt that can be healthy.
9points

#12

“Frozen Half The Time”: 41 Restaurant Workers Reveal Items On Their Menu To Never Order
I'd avoid the chicken anything at Panera. Ours was shredded by the dishwasher guy who did not wear gloves and would stop shredding, handle the dishes, then go right back to shredding without washing his hands at all. 


I also always gave the soups the side eye. Sitting in luke warm water for hours - sometimes all day if it wasn't a popular flavor - until someone ordered one. I'm just not sure about that. 


Edit: Dishwasher GUY 😂 Sorry y'all. He was a person who operated the dishwasher appliance and also shredded the chicken for some reason. .
8points

Lastly, we wanted to hear if they had any favorite comments. “I think the ones that stuck to me in the thread were the consistent ones. There were a lot of responses where one person was saying they worked in one franchise and it was disgusting and another would say they worked at a different location and it was clean which makes sense depending on the competency of management, but then there were others I kept seeing like subway where people would say not to eat there and no one refuted it. Another big one was ice machines which I’ve heard of before. My biggest takeaway was the guy who said don’t eat at restaurants that are always slow because it’s difficult to keep track of what food is going bad if it isn’t moving quickly.”

#13

“Frozen Half The Time”: 41 Restaurant Workers Reveal Items On Their Menu To Never Order
I used to work at McDonald's and I'm surprised the McRib hasn't killed people yet. Weird-looking pork patties sitting in old BBQ sauce for HOURS without being cleaned or changed.
8points

#14

“Frozen Half The Time”: 41 Restaurant Workers Reveal Items On Their Menu To Never Order
Don't order the chicken wings at Outback. Slow turnover means it's usually rancid.
6points

#15

“Frozen Half The Time”: 41 Restaurant Workers Reveal Items On Their Menu To Never Order
A couple years ago burger king changed the chicken sandwiches to raw chicken. The person i know that worked there said when they are busy they pretty much never temp them to make sure they are fully cooked and after having raw ones returned, they didnt bother to fully sanitize the work stations.
6points

#16

“Frozen Half The Time”: 41 Restaurant Workers Reveal Items On Their Menu To Never Order
I've worked a lot of fast food. The big thing is never eat at a restaurant that doesn't have a full parking lot at lunch or dinner time. They're guaranteed to be using outdated products, selling leftovers, and making weird substitutions or leaving things out. Managing inventory is a nightmare in a dead shop.

So remember that the next time you pull into Long John Silver's at noon and there's only two cars.
6points

#17

“Frozen Half The Time”: 41 Restaurant Workers Reveal Items On Their Menu To Never Order
Wendy’s chili was the only sus thing. It’s never really put away or cleaned or refilled. The pot’s just always there….
6points

#18

“Frozen Half The Time”: 41 Restaurant Workers Reveal Items On Their Menu To Never Order
If you’re getting any fountain beverage anywhere, cross your fingers that the staff clean the spigots. They get moldy if not cleaned regularly.
6points

#19

“Frozen Half The Time”: 41 Restaurant Workers Reveal Items On Their Menu To Never Order
Definitely not the soup.
Anything left over that's still edible but not pretty good in the soup.
Over-steamed veggies? In the Soup.
Miscellaneous left overs? In the Soup.
6points

#20

“Frozen Half The Time”: 41 Restaurant Workers Reveal Items On Their Menu To Never Order
Least cleaned in most restaurants are ice machines and soda guns.
5points
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