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We used to go to an awesome Little independent American style restaurant every year on Xmas Eve as a big family group.. well over a dozen of us and the tradition was well over a decade long at this point (weird tradition, no idea where it came from). We always had amazing food and service there and left a big tip because Xmas eve etc. one year we went they’d changed owners and portion sizes were smaller, to the point of ridiculousness in some cases and everything was more expensive. We also had the worst waitress I’ve ever dealt with in my life. Just got stuff wrong, forgot to bring drinks, was very rude etc. this all came to a head with my uncle ordering a sundae for dessert and not receiving a spoon to eat it with.. when he asked for one she stormed off and *I’m not joking or exaggerating here* threw a dessert spoon overhand at our table from the other side of the room. It bounced across our table very loudly before launching off the table and hitting the wall. Whole place went silent and she disappeared. When we complained about the whole evening, the manager offered us no discount or anything and the bill even had suggested tips on there. We paid in full and never went back. It shut down a few years later.