50 Customer Service Workers Share Memorable Interactions That Continue To Haunt Them To This Day

When I was a delivery driver in college I was taking an order over the phone. The woman said she wanted to pay with card. When I asked her for her card number she FLIPPED OUT. Started to literally scream at me at the top of her lungs over the phone, accuse me of being a thief, saying she “knew who I was” and I how I was a “bad guy” (for clarity I have no idea who this idiot was). Eventually she just hung up and we canceled the order. All of this because I asked for her card number when she was trying to pay over the phone with her card. I have no idea how this woman thinks credit cards work or how she was able to function in the world at all.

I work at a hotel. Once, an asian top company that was going to stay for two months rented a supreme room for their noodles. Yes, their noodles! The living room, bathroom, balcony, every part of the hotel room was filled with noodles from the floor to the roof - it was even noodles in the trashcan. I think that's the most bizarre things I've experienced in my job.

Got all sorts of perverts back when I was in the dry cleaning biz.

Had a guy just take off all of his clothes sans underwear in front of me and ask me to dry clean all that. Walked out in his skivvies.

Old guy kept coming up to my register with his oddly silent, uncomfortable wife. He gave me a cheesy grin every time before he rolled back around and said, "I see why they keep you up here, sweetie. You're the charmer, huh?". Mind you, I haven't said much to this guy outside of ringing up his wife's stuff. He wouldn't let it go either because they hung around the store for a solid two hours.

Guy would watch me over the displays and if I met his gaze, there goes another cheesy grin. He comes up again and at this point, I'm quietly bargaining with God to strike me down cuz I don't want to deal with this creep anymore. He makes his wife buy a hat so he has an excuse to come up to my register. "Have you thought of going to charm school? You don't need it, dear!".

I force a laugh and hope my personal hell is over, but that's wishful thinking. One more goddamn time, this man and his wife (who is now eyeing me up like she wants something) stroll by. He leans in and I lean back cuz I don't want any of what he's offering. "You better cancel that application to charm school...see you around!", and off they finally go.

Worked at a deli when I was 18. An old man grabbed my arm, pulled my shirt sleeve up to uncover my tattoos that were peeking out, and scowled "You're taking those to the grave with you". Like, yeah no s**t, they didn't come out of a gumball machine. Oh also, a woman in the drive through who had her car PACKED with misc belongings, told me she had a dream that God told her to move to a city 7 hours away. And then she gave me some candy.

I work as a waiter/bartender at a hotel and last summer we had this frech woman who put so much sugar in her coffee that it was turned into this mush that she’d eat with a spoon.

A guest refused to have his wife check her coat. Our venue doesn't allow guests having their coat in the hall because of fire safety reasons. He got up to the point of furiously shouting while his wife was trying to tell him it wasn't a big deal. He only let up after we told him we were within our rights to deny him entry and would be able to call the police...

Our coat check service is free btw...

Had a regular come in and repeatedly ask which shampoo and conditioner to use for her hair. I once had to read out the chemical ingredients on the back and improvise their effectiveness at hair maintainance lol. Nothing wrong with worrying about your hair but she was asking a dude who used to use shower gel as shampoo

I work at wawa (a convenience store but better) and I asked this guy if he wanted a plastic bag because he had quite a few items as well as a drink, and he says yes. I start to bag his stuff and he tells me not to worry about it, he’ll do it. He then proceeds to put his cup of coffee in the plastic bag and carry everything else.

This past summer I worked at a museum for a lighthouse. The policy is that people have to sign waivers and pay a fee- it’s still a functioning light for the lake and the Coast Guard owns the lamp in the lantern room. It’s mandatory too that people wear shoes with a strap on the back so that it doesn’t go flying off and hit people below you in the staircase.

This lady comes into to one of the buildings bitching that she “just wanted to climb the damn lighthouse” because our museum cashier staff said they couldn’t sell her a ticket. She was wearing this huge maxi dress that would have made it hard to even get step to step. And then when she was done, she left and I saw she was wearing thick 2inch platform sandals. The tower going up to the balcony is no joke, the steps are extremely steep and thin. So glad I don’t deal with guests who have no idea what they’re talking about anymore