Bored Panda
"Never Again": 30 Brands, Items, Stores And Restaurants People Banned From Their Lives
Economy & LaborAPR 4, 2025

"Never Again": 30 Brands, Items, Stores And Restaurants People Banned From Their Lives

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Building up a positive reputation is very difficult, but blunder after blunder can damage it. In a similar vein, it takes a lot of focused effort to turn people into loyal, returning customers… but losing them is possible if you’ve got the wrong strategy. And no business is completely immune to shocks to their profits if they consistently let their customers down.
Today, we’re looking at some of the biggest offenders in the business world, as shared by frustrated internet users in a viral thread on AskReddit. Scroll down to get a better understanding of how some brands, stores, restaurants, and companies earned their ‘never again’ moniker for these disappointed people.
Bored Panda wanted to learn about brand loyalty, including at what point businesses should get worried and start adjusting their strategies, as well as what issues they should prioritize. So, we got in touch with marketing psychology expert Matt Johnson, PhD, the host of the Human Nature and Psychology of Marketing blogs. He was kind enough to shed some light on our questions.

#21

A box of assorted pastries and donuts from a popular store.
Tim Hortons. Quality is gone.

They no longer have in store bakeries, the coffee blend is god awful, the menu is huge, the speed of service is horrible and the way the owners are treated by the franchise is just disgusting.

They need to stop trying to do everything and get back to focusing on what made them great.
21points

#22

Macy's store exterior with large red banner and people walking on the busy sidewalk in urban setting.
Macy’s. Got a credit card through them to buy a suit. My parents offered to pay the card off as a birthday present. Cue months of them calling me 5+ times a day, asking where the payment, that had already been made, was. Harassing me to make more and larger payments. When it was finally payed off, they then tacked on a “completed payment fee” and never sent a bill, so the whole d**n thing started all over. I was genuinely about to file a lawsuit over harassment or something.

It was unbelievable, because I would tell one person the payment was made, and then get 4 more calls the same day asking the same thing. Then rinse and repeat tomorrow.
21points

#23

Applebee's takeout dish with grilled chicken and shrimp, compared to online menu photo.
Applebee's. First time I ever got food poisoning from a restaurant.
21points

#24

"Never Again": 30 Brands, Items, Stores And Restaurants People Banned From Their Lives
UPS. Worked in the warehouse for 2 whole days. Im unloading the Semis of packages when my boss tells me to hurry up "If it breaks, it breaks. Not our problem" i lost all respect for them that day and quit at the end of my shift.
21points

#25

"Never Again": 30 Brands, Items, Stores And Restaurants People Banned From Their Lives
Walmart, i've never witnessed such terrible situational awareness than in the people that shop at Walmart. I always leave the place angry and I don't think I've been to one in a couple years. The prices are also not that great, you can most likely find everything they have at other places for a lower price if you watch for deals and sales.
18points

#26

Dimly lit bar interior featuring a long counter, multiple TVs, and patrons dining, representing brands and stores theme.
A bar I went to on my 25th birthday. I got there first and opened a tab to get my first couple of drinks before my friends showed up and started buying for me. At the end of the night I went to get my bill, which should have been under $20. Instead, I got a single piece of paper with the total of $85. It did not come with an itemized slip. (EDIT: For the people who can't gather this from context, that was unusual. All the times I'd gone to the bar before, I got itemized receipts. All of my friends that night got itemized receipts when they closed out.) I spent 20 minutes, on my birthday, at the bar, calling out the bartender's name, asking for an itemized receipt, while he pretended he could neither see nor hear me.

I went home and reached out to management and explained the story to them, including how long I tried to get his attention. Her reply: "If you thought there was an issue with your receipt, you should have asked the bartender to explain it to you."

Never again.

Case anyone cares, it's Penn Social in DC.

EDIT: Since this seems to be coming up a lot: This is America, so not "chip and pin". They won't serve you unless they first swipe your credit card. I could not simply "leave without paying", it was going to be charged to me no matter what. My experience with disputing charges is that it's not super convenient, so I was really hoping to be able to deal with this at the bar without having to do that.

So please don't be one of the 337 people who have told me "I would have just left."
17points

#27

Frontier internet router with indicator lights on, possibly from brands people avoid.
Frontier internet. They're one of the sh**tiest ISP's I've ever had, I will never go back, no matter how cheap it is.
16points

#28

Person sitting on a white couch in a living room with wooden flooring.
Wayfair. Purchased a $1000 sectional couch that was delivered with damaged upholstery. They refused to let me return it and instead offered me 10% off my next purchase. Yeah..... Never using that discount code.
16points

#29

Inside a store with people lined up at checkout counters, under bright fluorescent lights.
I bought an engine from AutoZone for a vehicle I owned. They had a vendor build the engine, and it was supposed to ship to my house. I waited three weeks for it to arrive, but it never did. I contacted their store, was told that it hadn't shipped yet and was coming via FedEx freight. I kept up with the tracking # but couldn't get anywhere with it. I kept calling back every couple of days to see what was going on, and no one could figure it out. I finally managed to find out that it had shipped via another company (RL freight), and had been delivered to somewhere else. It was like pulling teeth to get a refund on an engine I never received. It took another two weeks to get the refund.


I won't buy a soda from AutoZone now.
14points

#30

"Never Again": 30 Brands, Items, Stores And Restaurants People Banned From Their Lives
Golden Corral. That place is a festering pile of s**t.
Report
12points
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