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They say that to err is human—it’s only natural for us to slip up, and our workplace is no exception. As of this day, sspecZ’s thread has amassed more than 38.6K upvotes and almost 8.7K comments. And reading through so many nightmarish work stories certainly helps many to feel a bit better about their own. After all, mistakes are learning opportunities, even the most cringy ones.
Still, depending on the error and the impact it may have on the company, you might feel that your career is at risk. Maybe you’re terrified of your manager. Perhaps you’re afraid to admit to doing something wrong and looking unprofessional. Or maybe you’re the breadwinner of your household and simply cannot afford to lose this position.
Whatever the reason, we can still recover from such unfortunate situations and take certain steps to regain trust and minimize damage. Dina Smith, an executive coach and consultant, wrote that mistakes do not have to be career-limiting and shared a few strategies on how to react after making one.
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First, take charge of the circumstances. The moment you understand you made an error—try to get in front of the situation before it spirals out of control. "Being proactive about addressing whatever took place demonstrates your awareness of the problem and relieves others from the potential discomfort of bringing it to your attention," the coach explained.
Next, acknowledge your mistake and offer an honest and humble apology to your colleague, manager, or the whole team. Smith advised not to be defensive: "For instance, suppose a colleague tells you that they were offended by a comment you made. Don’t respond by saying, 'Well, I would never offend anyone on purpose!' or 'I am sorry if you feel that way.'"
She continued: "Using the word 'if' in your apology implies the other person is being irrational or overly sensitive. It does not show any ownership of your wrongdoing." So it’s best to fully own your mistake.
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"Instead say, 'I appreciate you telling me that. I am sorry that what I said was offensive and hurtful to you. I’ll be more mindful.'" Then, work hard to rebuild your trust because your apology will seem worthless if your behavior won’t change.
Sadly, people tend to remember the negative things better than the positive, so "it’s essential to take action and not shrink back after making a mistake" and remind people of your strengths. "Find ways to position yourself in front of people and demonstrate progress on the issue to rebuild trust and shift perceptions," Smith suggested.
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Needless to say, don’t be too self-critical. Always remembering and blaming yourself for your past mistakes isn’t helpful and can damage your confidence. "When you unintentionally err, treat yourself as you would a friend in a similar situation," the coach wrote. "Among its many proven benefits, practicing self-compassion will support you in regaining clarity and confidence, and moving forward productively from a setback."
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