35 People Reveal The "Dark Secrets" About Their Jobs That Common People Aren't Supposed To Know

Volunteer paramedic ... when we find an old person who clearly has been with no pulse for hours we close the doors, shut relatives out and pretend to do something to avoid useless legal action.

I worked at a car dealership. The $1200 car care system that we would discount to $900 was “applied” with about 15 squirts of a spray bottle. Many times I’d hang out with the detail guys so the customer wouldn’t get suspicious at a quick turnaround.

The icecream machine isn't broken it just needs cleaning which takes a long time. BK worker here

Wash your fruits and vegetables very thoroughly a lot of them will end up being scooped off a disgusting warehouse floor and put back in the package after falling out

Apple: All techs and “Genius” employees are fully aware of wide-spread issues well before they are officially released to the public. They are NEVER discussed at the morning staff meetings with management present but are ALWAYS a source of discussion in the 3:00-3:30 tech staff meeting.
For example: It got to a point where I would replace an iPhone 6+ for the “display” issue and sometimes had to replace the replacement 2-3 times while the customer was waiting. It was embarrassing and frustrating that the official release from the company was that the issue was caused by customer misuse. We all knew the truth and the techs with any sort of conscience would bend over backwards to do what we could to right the wrongs. That is one of several manufacturing issues masked as user error or misuse that we tried to work around.

Former Geek Squad here - most of the people that work there, aren't really technical at all. We usually just walk it over to a bench, hook it up to a corporate VLAN and run just run some software. If there are real issues - people remotely connect from India or somewhere else.

We are basically just salesmen with a clip on tie.

You always want to order your drinks without ice.

I've seen icemachines inside at fancy places and you definitly do not want anything in your drink what was inside there before. Ice cube machines are a real s**thole in general.

Former Starbucks partner here. I've worked at a variety of different stores during my stint as a barista, and I can't tell you how many times I've gone to clean an espresso machine and have found mold. I've only worked in one store that followed cleaning protocol correctly, out of a total of six (all in a major U.S. city).

Also, don't be a d**k when you place your order, otherwise you will without a doubt be decaffed. I've even witnessed assistant store managers do this to customers.

Applebees; on the tabletop computers, go to "Extras" and tap and hold the little white space on the top left of the screen. When it gives a password prompt, it's 4321. Lets you change the table numbers or play games for free.

Ralph Lauren's outlet clothing is made for outlet, not from the main stores.

It has been several years, but when I worked at certain satellite tv company, they had a value system for customers.

You are valued at 1-5 stars, based on how much you spend, and how much they value you as a customer. If you are are a higher star value, they will do basically anything to keep you. You will get a ton of services and equipment for free, and they will bend over backwards to keep you from cancelling.

If you are a 1 or 2 star, they don't give a s**t. Especially 1 stars, because it usually means that you are late all the time, or that you don't spend very much. If you call in asking for deals or credits, they won't give it to you. If you threaten to cancel, no one cares.

Also, there are special phone lines for people they consider "VIPS". They never have to wait on hold, and only special employees are allowed to take the phone calls.

Idk the legality of this but it always seemed wierd. But we would get bags of another company's product (animal premix) and manually transfer that product into a bag of our own. We would give these products lot codes of our own and sell them to customers.

If you see rabbits or chickens at a zoo, they're food.

We didn't meet the contractual obligations to entirely destroy the laptops Google sent to us for decommissioning. We shredded the HDDs and sold the laptops for a profit.

Couldn't do s**t about the servers though, Google branding all over them

I used to work for a major card service company, and before the law changed if you bought a gift card to say a red lobster and didn't use it for like say a year. It was a distinct posibility that the entire value of that card would be gone due to monthly service charges. So picture me the guy trying to explain to the guy how his 50$ gift card was worth nothing, and you can imagine how that goes. Weirdly enough I ended up loving that job the most due to other types of accounts I used to handle. That was one of the worst parts of my job honestly.