Let’s face it—almost every profession has a few secrets that the rest of the world would be surprised to find out. When faced with challenges, some businesses may decide to take the easy way out, which often leads to enforcing bad practices. And there’s no way of knowing about them… unless you’re a part of it.
Thousands of workers decided to share their stories on the r/AskReddit page. One after another, members spilled their industry secrets that companies keep from the general public. From paramedics and teachers to skincare specialists and SPA workers, these people did not pass the opportunity to share their knowledge.
As people say, the more you know, the more you’ll understand, so make sure to read these stories below, upvote your favorites and let us know what you think!
#21
Apple: All techs and “Genius” employees are fully aware of wide-spread issues well before they are officially released to the public. They are NEVER discussed at the morning staff meetings with management present but are ALWAYS a source of discussion in the 3:00-3:30 tech staff meeting.
For example: It got to a point where I would replace an iPhone 6+ for the “display” issue and sometimes had to replace the replacement 2-3 times while the customer was waiting. It was embarrassing and frustrating that the official release from the company was that the issue was caused by customer misuse. We all knew the truth and the techs with any sort of conscience would bend over backwards to do what we could to right the wrongs. That is one of several manufacturing issues masked as user error or misuse that we tried to work around.
For example: It got to a point where I would replace an iPhone 6+ for the “display” issue and sometimes had to replace the replacement 2-3 times while the customer was waiting. It was embarrassing and frustrating that the official release from the company was that the issue was caused by customer misuse. We all knew the truth and the techs with any sort of conscience would bend over backwards to do what we could to right the wrongs. That is one of several manufacturing issues masked as user error or misuse that we tried to work around.
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#22
Former Geek Squad here - most of the people that work there, aren't really technical at all. We usually just walk it over to a bench, hook it up to a corporate VLAN and run just run some software. If there are real issues - people remotely connect from India or somewhere else.
We are basically just salesmen with a clip on tie.
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#23
Applebees; on the tabletop computers, go to "Extras" and tap and hold the little white space on the top left of the screen. When it gives a password prompt, it's 4321. Lets you change the table numbers or play games for free.
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#25
Idk the legality of this but it always seemed wierd. But we would get bags of another company's product (animal premix) and manually transfer that product into a bag of our own. We would give these products lot codes of our own and sell them to customers.
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#27
I used to work for a major card service company, and before the law changed if you bought a gift card to say a red lobster and didn't use it for like say a year. It was a distinct posibility that the entire value of that card would be gone due to monthly service charges. So picture me the guy trying to explain to the guy how his 50$ gift card was worth nothing, and you can imagine how that goes. Weirdly enough I ended up loving that job the most due to other types of accounts I used to handle. That was one of the worst parts of my job honestly.
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