When people disagree on an issue, there are several ways they might deal with the situation. They might avoid it altogether, either by putting off a discussion or just agreeing with the other person in order to end the conversation. On the other hand, people can be active in resolving disagreements.
Art Markman, Ph.D., an Annabel Irion Worsham Centennial Professor of Psychology and Marketing at the University of Texas at Austin, highlights that in the latter case, we have the choice between being competitive or cooperative: competitive resolution means that people are trying to convince the other person to change their belief, while cooperative resolution means that people are seeking some kind of middle ground.
"Many factors lead people to take a cooperative or a competitive stance when dealing with a disagreement," Markman said. "For example, the personality characteristic of openness reflects how willing people are to consider new ideas. People high in openness are more likely to be cooperative than those who are low in openness."
"The characteristic of agreeableness reflects how much people want to get along with others. Agreeable people are also more likely to seek a compromise than disagreeable people."
To get a better understanding of why some people need everyone to believe they're correct, Markman suggests taking a look at a paper by Kimberly Rios, Kenneth DeMarree, and Johnathan Statzer in the July 2014 issue of Personality and Social Psychology Bulletin, which examined the way people's certainty about their beliefs affects their tendency to be cooperative or competitive.
#12
"People's certainty about their beliefs can be broken down into two components: clarity and correctness," Markman explained.
"Clarity refers to whether people are sure about what they believe. Each of us has some beliefs that we hold deeply and others to which we are not as firmly attached. Correctness focuses on whether we think our belief is “correct” in some broader cultural or moral context.
The authors of the paper suggested that the more strongly people believe their attitude is correct, the more competitive they will be in their discussions. In contrast, they did not assume that clarity would be as strongly related to competitiveness.
In one of their studies, participants read about a proposed tax on junk foods that would be used to defray medical expenses for people who ate unhealthy foods. Participants read about the issue and then used a scale to rate both how clear they were about their own attitude as well as whether they believed that their attitude was the "right" one to have.
