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GoddessBadger’s work stories were a booming success on Imgur. It even made the front page! Her meme collection got 4,930 upvotes and was viewed over 150,220 times at the time of writing. But these numbers keep on getting bigger and bigger, as the stories go even more viral.
The emergency room nurse from England detailed just how weird her shifts can get: from one patient refusing suppositories because they’re ‘not gay’ to a mother giving her baby fizzy drinks instead of formula. [Groans internally]
It takes the patience of a saint to get through to people who are as oblivious as this. So we’re probably all grateful that there are so many healthcare professionals out there who are patient enough to excuse our mistakes.
Speaking of patience with patients (pun intended), Jacksonville University has some great advice on how to deal with incredibly inconvenient individuals. The most important thing for a healthcare professional is to remain calm and maintain control.
Furthermore, it’s vitally important that nurses, doctors, and other hospital staff be as empathetic as they can. If a patient is angry or upset, they might simply want to complain a tad, so try talking to them, show them that you understand their pain and that you’re on their side. We’re all human beings and we all want to be heard.
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Arguing with patients is also never the answer because it doesn’t lead to anything other than more arguments: it’s far better to be respectful; the ER is not the place for a screaming match over whose opinion is correct. That being said, you have to set concrete limits on how a patient can treat you. If a person is being disrespectful, say that this is the wrong way to treat you and walk away. At the end of the day, if you’re feeling exhausted and emotionally sapped, just remember, that you’re doing this job for a reason and that the temporary inconvenience is worth it in the long run.
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