“What’s Your ‘Sir, This Is A Wendy’s’ Moment?” (30 Answers)

Overheard a dude at a bank drive-thru telling the teller all his info and getting irate that the teller couldn't find his account. About five more minutes went by and I heard him say, "uh... I think I'm actually at the wrong bank..." And the teller just says "well that would make sense why I can't find your account..."

I used to work in a CD store in the mall. One day a customer walked in and asked where the guitar strings were, I let them know we didn't sell guitar strings, but the music store at the other end of town did. The customer then said, "wait, isn't this *insert local music store name*?" to which I responded, "no, this is *insert local cd store name*" the customer then walked out of the store, looked up at the sign, walked back in and said "huh, I guess you are right" and left.
I was so confused. Did they think I was lying to them about the name of my place of employment or that I had no idea where I was?
Retail is weird.

When I worked in daycare during drop off one morning. This Mom decided to rant about how she’s a lesbian and is leaving her husband for another woman.

I was very confused by that conversation.

One time after I finished my meal at a Wendy's I of course wanted some ice cream. I walk up the counter and ask and the counter lady says sorry what is it you want? We have this back and forth a few times before I realized I was asking for a Mcflurry and not a Frosty

Worked at a video game store in the late PS2/early 360 era;

Older lady comes, looking kind of like a hippy/home school mom.

She asks for...

A good game for kids?

I offer Lego Star wars.

No, something with more reading?

Before I could answer she followed up with,

How about something educational?

I explained that I don't think there were many educational titles on PS2 and that would be more of a PC situation.

How about something that will teach them old world skills, like shoemaking?

Working at Gamestation in the UK. Had a customer argue with me and all my similarly geeky colleagues that a Mario game for the Xbox 360 existed and we were all wrong/hiding it from her.

A customer came up to me and asked for some haddock. I was like “sure how much?” She was like “enough for 2, so like half pound would you say?” I was like “for two people you probably want a pound” then she talked about how her boyfriend was abusive and she hated him and living for herself now and she’s found god and peace and she won’t let another man ruin her and that she has friends she could ask out who will treat her better, and I’m like “cool here’s your haddock.”

Was checking in for a flight from Dallas (Love Field) dude in line in front of me was going berserk yelling at the gal behind the counter because she couldn’t find his reservation. His ticket was for a flight at DFW and on another airline....

Worked at GameStop for a couple years. One day I answer the phone and the guy on the other end goes "Hi, do y'all have video gaming?"

I pause for a moment, baffled, and reply "Y-yes...we're GameStop. We sell video games." The dude goes "No, I mean video gaming." I pause again and hesitantly tell him yes again. I can then hear the excitement in his voice as he goes "Really?! Like slots?!"

I finally realize he's talking about freaking gambling and say "Oh! Sorry, no...we're a video game store. Like games you play on your TV" and he angrily goes "Oh. Well that's misleading" and hangs up. Man actually thought GameStop was some sort of casino.

Had a pissed off customer go "I am being forced to use the services of and I don't want to."

I told him that he is in fact talking to that company and he doesn't need to use us if he doesn't want to.