So, Twitter user @eofallthings recently asked people on X to share the worst mistakes they’ve made while at work. This was prompted by the idea that OP finds comfort in knowing that she’s not alone in making mistakes, and that she could do worse—like lodging a ship in the Suez Canal. And folks delivered.
And let’s just say mistakes were made. Some mistakes could be very exactly valued at a specific number, like this woman who marked a set of $3,999 patio furniture for sale at $39.99 (see, punctuation matters!) and someone definitely got lucky.
But some mistakes you can’t put a price on. Like printing out the wrong article for students to study and then realizing it’s all about sexual accessories.
So, what causes mistakes in the workplace? There’s a number of ways to explain this.
One of the key reasons behind mistakes is stress. Stress can force people to be less attentive or shut down altogether. And it’s the manager’s responsibility to make sure that there are no stressors in the job that would throw a spanner in the works.
Just like stress, there are also other bodily reactions to circumstances, like fatigue. If an employee doesn’t get enough sleep or is overworked, this can hinder performance, memory lapses and decreased awareness, among other things.
And as things pile up, this could lead to burnout, which means less mental or physical energy to deal with work. And this sort of “I can’t even” dynamic can lead to more than just errors—but accidents and injuries, even.
Multitasking is not too far from any of the reasons mentioned previously. You likely jump between tasks because you need to get more done, and that tires you out—to an extent where 40% of your productivity is gone—which in turn causes even more stress and then you’re overworked and nothing gets done as a result.
Another common one is competency. Companies might have a particular role with particular tasks to be executed, but the employee might not be able to perform them, hence mistakes might be made. This is also true if a company grows and the processes and tasks scale with them—something that the employee should be trained for. So, it’s not just the idea that they lack competence but rather they aren’t empowered.
