Bored Panda
52 Customer Support Chats That Somehow Created More Problems Than They Solved
Funny,FailsNOV 6, 2026

52 Customer Support Chats That Somehow Created More Problems Than They Solved

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Most of us will do anything we can to avoid contacting a customer support agent. You might click through every single page on a website ten times, searching for a solution before finally sighing, accepting defeat, and sending a message to that annoying bubble in the corner of the screen. "How can I help?" the cheery AI agent might ask with a smile.
But we all know that whether or not that bot or an actual human will be able to assist is 50/50. If you're tired of dealing with infuriating customer support agents, you're not alone. Bored Panda has compiled a list of some of the most hilarious and frustrating encounters people have had with these workers below. Enjoy scrolling through, and be sure to upvote the ones that you find painfully relatable!

#41 My Skipthedishes Order Was Missing My Burgers. The Support Dude Left The Chat

A food delivery customer support chat where the agent leaves after offering a refund instead of delivering food.
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3points

#42 I Never Had A Rep Say This In Chat Before

A customer support chat where the representative pauses the conversation to announce they need to use the bathroom.
3points

#43 Trying To Report My Stolen Phone To My Provider

An automated digital assistant asking for a SMS verification code from a user who just reported their phone was stolen.
I was able to resolve this with a different support.
3points

#44 My Bank's Support Bot (Mandatory Before Being In Contact With A Real Human)

Repetitive customer support chat bot only replying hello to a credit card fee inquiry
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3points

#45 Uber Eats Support Intentionally "Misunderstanding" An Issue And Closing The Chat When Called Out

Support chat transcript showing an unhelpful agent closing the chat without solving the issue
3points

#46 What Is This Customer Service

Automated customer support chat endlessly repeating script responses about in-game typing issues
3points

#47 Disney+ Chat Support Ended Up Being As Useful As I Thought It’d Be. They Stopped Responding So It Shut The Chat Down

A Disney Plus live chat closing automatically right after a user replies, creating more customer support chat issues.
3points

#48 If You Need The Password To An Old Yahoo Email And Can’t Recover It Online, The Only Way To Recover It Is To Pay Them To Have Access To Customer Support

A screenshot showing a paid tier offer for basic Yahoo customer support services.
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3points

#49 Customer Service Is Responding To Me Via Copilot

An unhelpful AI customer support chat where a virtual agent pretends to be a human.
This is really ridiculous.
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3points

#50 When United Airlines Can't/Won't Tell A Customer Where Their Missing Luggage Is

A frustrating customer support chat tweet about lost luggage found behind dumpsters.
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3points

#51 Is Amazon Trying To Scam Me?

Customer support chat disputing a non-refundable replacement tax fee during a product return.
2points

#52 Delivery Standard Is A Meme

Customer support chat regarding a delayed expedited package delivery.
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2points
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