At the end of the day, some people will be intentionally hurtful online simply because they want to be. “There are just people who are mean-spirited and who will say something cruel just because they know it hurts,” says Brewer. “This is often caused by a sense of insecurity and, somehow, lashing out makes them feel more secure in themselves.” Chances are, those who behave this way are struggling with deep personal issues and use their internet presence as a way to gain some control over their own lives.
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So if you ever feel tempted to post something mean or inappropriate online, consider if there might be something else troubling you. Likewise, if you come across a comment that really gets under your skin, keep in mind that the person behind it might be dealing with their own struggles. And when in doubt, remember that you always have the option to block or mute—sometimes, it’s the best way to maintain your own peace of mind.
