Users Of This Online Group Share Stories About Their Customers From Hell, Here Are The 25 Worst Of Them

I bartend at a corporate restaurant in a moderate-sized southern town. I am Jewish and refused to serve a lone guy with Nazi tattoos (swastika and SS).

I didn't talk to Nazi, told the servers why I wouldn't wait on him, and told my manager I'd get a server to wait on him because I refused. It took maybe 5 minutes to get a server to wait on him (since most other servers wouldn't either).

He complained to the manager at the end of his meal that he tried to get my attention so many times and I didn't even look at him. I explained that I refused to serve him (right to refuse service, right?) and I got a huge speech from the MOD about... diversity? And if I can't wait on every walk of life, why do I even bartend?

I am livid.

Bartender here.
This girl walks into my bar and I walk over as usual place a bev-nap in front of her and ask her
“Hey! How are you? What can I get you today?”
“Cosmo” she says
“Alright coming right up—that’s a really cool dress by the way” I say

It was a very quick off the cuff comment. Not hitting on her or anything.

She then gives me this “ew” look and goes “one. I have a boyfriend. 2. I don’t date f@#$%&s. 3. Hurry up with my drink before I decide you don’t get to work here”

I suddenly stop. Slightly shocked. Flood of thoughts quickly go through my head. Like was she joking..? Would someone think that was humorous?

Nope. B***h was DEAD serious.

My Turn:

“In what f@#$%&g universe do you think you can walk into a bar—insult the bartender—and actually expect him to make you drinks????

Silence.

“Nah b***h, you’re dismissed.”

This b***h comes back the next day with her boyfriend and she points at me as if saying “that’s him” he goes

“Yo I heard you were talking s**t about my girl. Do you know what happens when guys talk s**t to my girl?”

Ugh here we go with one of those a@#$%&e guys who wants to put on a macho performance for his girl. These specimen are the dumbest of the dumb.

I go “Do you know what actually happened?”

He goes “I don’t care what happened! You disrespected my girl”

At this point he actually jumped over the bar and I jumped over the bar as well to HIS side then his d@#$%&s jumped BACK over the bar to the guests side at which point one of the bouncers tackled his ass.

Yeah, MAYBE I shouldn’t of called her a b***h but she was in the wrong. If my GF acted like that to a bartender and got called a b***h I’d be like “yeah—that was a b***h thing to say” you dumb b***h. F@#k I hope they don’t procreate.

I recieved a phonecall asking specifically about our $17.50 dish - our Seafood Paella. It's made fresh to order, and takes about 15-20 minutes to make. Not to mention that seafood is expensive. So the price is justified. The person I was speaking to asked if we were a buffet. We are not. I told them we are table service, and can do the Paella any time. I asked if they wanted to make a reservation because of the time it takes to prepare the Paella. They said no, and hung up. So I went about my day.

A few hours later a family of four comes in. They sit down, glance at the menus, and then wave me over with a snap of the father's fingers (gotta love that.)

D = Dad
Me = is this necessary?

D: Show me Paella.
I direct him to the back of the menu, where it's listed very clearly and shows the ingredients and the price.
D: I want that.
I write it down. The mother then says she wants a Paella, followed by the two kids saying the same. So I confirm.
Me: "So that's four Paellas? You don't want to share?"
D: "No. We'll all have Paella."

So I put the order in after reminding him it'll take about 15 minutes. I offered them drinks, but they just wanted water. I started getting the cheap vibe, but they ordered FOUR Paella, so how cheap could they be?
Food comes out. They love it. Dad asks if he could get one to go. I put the order in so it would be ready when they finish.
We're at five Paellas now, and almost $90, before tax. I let the chef/owner know my concerns that the family may object to this price despite having it made clear to them. He gave me the okay to give them a 10% discount right off the bat. He's a good guy.
The time comes to bring the bill, and the man's eyes go wide. I wrote out the bill so that every Paella has $17.50 next to it. I watch as realization hits. He opens his mouth to object, and I immediately say, "The owner said to give you a discount because you ordered five of our most expensive dish and he wanted to thank you. He was happy to hear that you enjoyed it enough to order another to take home."
That shut him up. I watch as he scans every last line of the bill and then settles on the tax, which was nearly $11.

D: "You added a tip for yourself?" He was angry.
Me: "No sir."
D: "What's this then?!"
Me: "...The tax."

Honestly I wasn't expecting a tip at that point, but he did leave me 10%. So basically the discount we had given him.

Is anybody else burned out by how absolutely stupid the general public is?

I’ve been back at work for about a month, and every shift there’s always at least one person that has their brain completely switched off. The other day is a prime example. My restaurant is on a limited menu while most of our staff is still furloughed. I’m greeting a table, and a woman interrupts me shaking her menu at me. She asks, “Are you back to your full menu, or is this all you have.” Let’s try to work through this together. I’ve given you a limited menu. I have not given you the regular full menu. What can we infer about our availability given this information?

Two days later I’m opening the bar. Right when the doors open this other woman makes a bee-line for the bar that has no chairs at it, and asks, “Is the bar open?” No! You can tell that by the fact that there is no f@#$%&g chairs here.

My first week back an eccentric regular was asking about our sanitation practices. She ask, “Are you able to sanitize the glasses, and plates?” Do you mean WASH the dishes? Yes it’s been our practice to WASH the dishes after every use. Even before there was a global pandemic.

I have these interactions several times a week. Have people always been this stupid? Have I just forgotten that being furloughed for 2 months?

I’m a bartender at a fine dining restaurant, and when I work the lunch shift I help the server take tables if it gets busy. One afternoon I had a table make me cry and tell me that I was rude and didn’t know how to do my job because I tried to take an empty appetizer plate away without asking first. (They were in the middle of a conversation and their main course was almost ready.) They shouted at me and everyone just turned around and stared. I had other guests on the floor, and every time I passed by these jerks I could hear them talking s**t about me. They racked up a nearly $200 bill and didn’t leave a tip. I kinda wonder if they made up something to be upset about to justify not tipping on a large check, but whatever. I just dipped out to the bar, which is in the front of the restaurant and away from the main dining room, and asked my food runner to take good care of them so I didn’t have to interact with them anymore.