When you order a meal, a lot goes into preparing it. Of course, there are differences between places that offer fast food and fine dining, but both the former and the latter (and every establishment in between the two), have things they would like to stay behind their closed kitchen door. So no wonder there are plenty of posts on 'Ask Reddit' where people are asking servers, chefs, and other restaurant insiders to share the industry secrets most customers aren't aware of. To give you a better understanding of what you're paying for, we compiled the most interesting answers into the list you see below. Bon appétit!
#21

Zoup! The Fresh Soup Company:
All the soups are frozen. They come in frozen and if there are leftovers at the end of the night they are refrozen and served another day. Pretty standard for fast - casual dining, but I found it unusual considering "fresh soup" is in the name.
All the soups are frozen. They come in frozen and if there are leftovers at the end of the night they are refrozen and served another day. Pretty standard for fast - casual dining, but I found it unusual considering "fresh soup" is in the name.
63points
#22

I'm not fast food, but I work at an Outback, and none of the servers practice anything like proper sanitation with the bread coming from the bread oven. No one has time to wash hands and use tongs and everything when grabbing bread, often even if you were just offloading dirty dishes at the dish pit.
And speaking of dishes, our dishwasher only works properly maybe 1/3 of the time, so the dishes you're eating on? Those were probably run through dish, came out still dirty, and were just wiped down with the same towel we've been using all night.
Then there's the ice machine. Last time I saw it properly cleaned was well over a year ago, when we found a serious black mold infestation in it, and I had to scrub it out by hand, with basically just hot water and a weak sanitizer.
TL;DR: Dirty hands, dirty bread, dirty dishes, dirty ice.
And speaking of dishes, our dishwasher only works properly maybe 1/3 of the time, so the dishes you're eating on? Those were probably run through dish, came out still dirty, and were just wiped down with the same towel we've been using all night.
Then there's the ice machine. Last time I saw it properly cleaned was well over a year ago, when we found a serious black mold infestation in it, and I had to scrub it out by hand, with basically just hot water and a weak sanitizer.
TL;DR: Dirty hands, dirty bread, dirty dishes, dirty ice.
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63points
#23

At KFC, we were supposed to change the fryer oil every couple days. Our penny-pinching manager had us change it every couple weeks. We'd just skim off the 'floaters' and cover it at night.
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59points
#24

McDonald's tea is just Lipton with 4 cups of sugar . Made in the morning right after the coffee.
57points
#25

Worked at Taco Bell in college.
The most disgusting thing was probably that salaried managers made about the same or less per hour than hourly wage employees.
There was really nothing unsanitary. The food is all low-quality cheap s**t, of course, but there's nothing actually *wrong* with it. I don't know how the hell people get sick after eating there; they must have incredibly weak digestive systems. There's never any raw meat in the store; it all comes pre-cooked and just gets warmed up.
Oh, actually, thought of one thing: the taco salad bowls are all fried up in the morning, so if you get one late in the day, it's been sitting in the warmer for a while. That's about it.
Sometimes the chalupa shells sit around a while, too. If you want fresh ones, just ask. It's appreciated if you come inside the store, though, so it doesn't affect the drive-thru times, as they take a couple minutes to fry.
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56points
#26

Whenever we have ingredients that is going to expire or just expired, we tell our cashiers to subtly "promote" certain foods when a customer seems unsure about what to buy.
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54points
#27

I saw a cook at Ihop f**k up an omelet and put the wrong sauce on it, he just washed it off in the sink and than tossed it back on the grill.
53points
#28

My brother services coffee machines in restaurants.
Never, *EVER* get coffee from McDonalds.
Ever.
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39points
#29

Candy man here. We left chocolate out in display cases for months on end. When my friends came by to the store I told them to avoid it at all costs.
35points
#30

I worked at mcdonalds, and the mcrib if left out raw, melts into a liquid
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32points


