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35 Things That Were Presented As Amazing Upgrades, But Were Downright Awful

35 Things That Were Presented As Amazing Upgrades, But Were Downright Awful

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So often, the words of Dr. Ian Malcolm from Jurassic Park ring true, where engineers and product managers are too preoccupied “with whether or not they could that they didn't stop to think if they should.”
Someone asked “What was the biggest downgrade in recent memory that was pitched like it was an upgrade?” and people shared the worst examples. So get comfortable as you read through, upvote your favorites, and share your thoughts in the comments. If you want to see more terrible changes and updates, check out our article on bad redesigns
Image credits: Popular-Recover8880

#1

35 Things That Were Presented As Amazing Upgrades, But Were Downright Awful
Getting rid of headphone jacks on phones. Getting rid of external SD cards on phones. Getting rid of replaceable batteries on phones. Smartphones used to be a lot better in so many ways.
209points

#2

35 Things That Were Presented As Amazing Upgrades, But Were Downright Awful
“Starting January 29, Prime Video movies and TV shows will include limited advertisements. This will allow us to continue investing in compelling content and keep increasing that investment over a long period of time,”
F**K YOU AMAZON.
205points

#3

35 Things That Were Presented As Amazing Upgrades, But Were Downright Awful
The change of some products, especially software, from a "you buy it, you own it" to subscription based models, where you lose access once the subscription ends.
204points

While many of the ideas here were at least pitched as “improvements” it doesn’t take an expert to see just how many problems might arise. Indeed, the classic example of a subscription-based model over just owning the item was almost immediately bemoaned in its time. Now, for better or worse, it’s the norm. 

The truth is, when it comes to making money, companies can be pretty unscrupulous about worsening the products we have grown to love. In the past, they may have attempted to swing it using marketing and pitching it like a new feature. Now, some companies will instead hide the corners they have cut. This is most visible through what some economists call “shrinkflation".

#4

35 Things That Were Presented As Amazing Upgrades, But Were Downright Awful
All these smart appliances. I don’t see the use in these washers and refrigerators with touch screens and internet connectivity. They have so many points of failure. Just give me a bare bones fridge that will last longer than me.
187points

#5

35 Things That Were Presented As Amazing Upgrades, But Were Downright Awful
Touch buttons replacing physical buttons. Especially in cars.
184points

#6

35 Things That Were Presented As Amazing Upgrades, But Were Downright Awful
Tipping culture in US post-COVID. I can't even buy a coffee without being requested to tip. F**k off.
182points

While it might sound paradoxical, after all, to inflate literally means to expand, shrinkflation covers how inflation has caused many companies, primarily GMCG providers, to “shrink” their offerings. The real issue isn’t your money no longer going as far, that is a sad, yet “normal” part of inflation. Instead, unlike the supposed “upgrades” here, which at least had some marketing behind them, shrinkflation tends to be done in secret

#7

35 Things That Were Presented As Amazing Upgrades, But Were Downright Awful
The use of QR codes at some restaurants instead of a physical menu.
175points

#8

35 Things That Were Presented As Amazing Upgrades, But Were Downright Awful
Customer service and communication with companies and general. Everything is now an app, a faq or a robot. I've seen commercials presenting this as a good thing claiming it's so easy to get an answer to your questions where in reality if you don't have a standard question you're screwed as no one any longer lists their phone number. Most large companies are impossible to contact.
156points

#9

35 Things That Were Presented As Amazing Upgrades, But Were Downright Awful
The removal of disc drives in laptops. Sure, the laptop is thinner and lighter now, but I can't use any of my CDs or DVDs anymore.
143points

For better or worse, companies might have made the correct strategic choice. With higher production costs, they could either charge more or shrink the actual item. People tend to not like paying more for the same thing, so they will happily stop buying it. Unfortunately, this does mean that more often than not, the infuriating “half-empty chip bag” issue now applies to everything from chocolate to pasta. 

#10

35 Things That Were Presented As Amazing Upgrades, But Were Downright Awful
Streaming.
You buy a movie. Bu you don't own it. They can take it away from you at any time, but they charge you the same. Total rip off and should be illegal.
142points

#11

35 Things That Were Presented As Amazing Upgrades, But Were Downright Awful
My pay rise that is well below inflation.
132points

#12

35 Things That Were Presented As Amazing Upgrades, But Were Downright Awful
Windows... F*****g... 11. It's not an upgrade, it's a side grade at best. 
120points

The worst part about this is that an unwary consumer might end up spending money and getting a lot less than they bargained for. Your daily trip to the grocery store is probably where this is most apparent, but it can happen when renovating a home or just signing up for some software. The only solution, as hard as it can be to accept, is to vote with one’s wallet. 

#13

35 Things That Were Presented As Amazing Upgrades, But Were Downright Awful
Hewlett Packard added "anti-hacking safety features" to all their ink cartridges, to guard against the risk of people having their computers hacked by counterfeit ink cartridges (WTF?).
Of course, an unfortunate side effect of that new safety measure is that you can't use any ink cartridge from any supplier other than HP in your printer. But that's a sacrifice they had to make in the name of cyber security.
Like, seriously, I was getting YouTube ads for months in which HP were trying to sell this "feature" as a positive. I don't know how people can sleep at night selling such an outright and obvious lie.
114points

#14

35 Things That Were Presented As Amazing Upgrades, But Were Downright Awful
Removing the dislike button on Youtube
113points

#15

35 Things That Were Presented As Amazing Upgrades, But Were Downright Awful
The privatization of public infrastructure in most countries.
Which is almost always pitched as "You will get a better service, and we will get more funding for schools and so on".
What actully happens? Some business owner takes over and runs the service into the ground, only to get bailed out by the government.
104points

#16

35 Things That Were Presented As Amazing Upgrades, But Were Downright Awful
Food delivery. Pre pandemic (and pre Just Eat/Uber Eats) restaurants and takeaways would routinely offer totally free delivery over a certain amount, unless you were a fair distance away, and major pizza chains especially never charged for delivery if you were in their catchment areas. Now you need to pay increasingly large delivery fees no matter the distance. My local Pizza Hut started charging £3 - £4 for delivery, stating on their website; "in order to enhance your experience, we are excited to announce deliveries will now cost blah blah blah" or some such marketing bollocks. In addition the roads and pavements are now plagued by s******l bike coureers who have no idea how roads work.
98points

#17

35 Things That Were Presented As Amazing Upgrades, But Were Downright Awful
Streaming platforms going subscription + ads, lets just combine the old with the new model and do em both worse! hooray
96points

#19

35 Things That Were Presented As Amazing Upgrades, But Were Downright Awful
Privatization of Rail, healthcare etc
91points

#20

35 Things That Were Presented As Amazing Upgrades, But Were Downright Awful
Electric cars. They’re being marketed as a solution to the issue we face with fuel and they really aren’t. They simply open up a whole new bag of problems.
91points
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