Our mission is to help women reshape their bodies and mind with the help of our personalized fitness and meal plans. We are expanding and looking for an ambitious and proactive customer support manager who is passionate about building online communities.
You will:
- Communicate with customers via email, Facebook and the App Store;
- Create daily, weekly, and monthly reports;
- Offer improvements for customer success processes;
- Work alongside our product and tech people to understand business logic;
- Provide an excellent customer experience.
Requirements:
- Experience with customer or technical support;
- Experience with Zendesk or similar customer service software;
- Good English skills;
- Problem-solving experience;
- Customer-focused mindset;
- Ambition to learn and grow to become a team leader.
If you meet these requirements, we are waiting for your application!
Salary: 800-900 EUR (after taxes) +bonuses.
