"The customer is always right," reads customer service rule number one, popularized back in the early 1900s. Is this slogan truly correct, though? I'm pretty sure that anyone who's ever worked in this field has had the pleasure of encountering at least a few customers that were being rude to them for no apparent reason. I mean, we've even made a list of times customers acted like total jerks and got shamed for it.
And even though in such situations, the staff are expected to suck it up and stay collected, there's always a sneakier and a more subtle way to get back. Recently, TikTok user @officialtbw asked fellow customer service workers to share things they've done to a customer who has been rude to them, and started it all by revealing how he sometimes gives people cold butter instead of room-temperature, because he knows that cold butter will rip up their bread. Since then, thousands of TikTok users have jumped on the bandwagon by sharing their own little stories.
Without further ado, Bored Panda invites you to look through a list of some of the funniest, most savage and passive-aggressive ways customer service workers have gotten revenge on impolite customers. Don't forget to vote for your favorite ones and share your own stories in the comment section!
#21
I work at a deli and when I customer is being a Karen I'll squish the cheese together after I slice it so it's impossible to separate later
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179points
#22
One time I gave someone their 99 cents change back in nickels and pennies because “that's all we had in store at the moment”
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179points
#23
I put them on my “don't take cake from her” contact list so when they call, i always tell them I'm booked
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177points
#24
I worked at Verizon and I would make sure a little dust got under their glass screen protector on their phone
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171points
#26
I work at a restaurant and I made a lady wait the entire 40 minute wait time we quoted her even tho her table was ready in 20 minutes
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164points
#27
I used to work at a coffee shop and if someone was rude to me, I wouldn't stir their coffee so that all the sugar would just sit at the bottom!
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155points
#28
Grocery store worker here and when rude asking To see if a product was in the back politely told him it had been recalled cuz people died
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154points
#29
I used to purposely put the french fries at McDonald's upside down so it would spill as they pulled them out
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152points
#31
Not offer whipped cream on their hot chocolate because it's the best and they're the worst
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151points
#32
I don't say a word to them and the person after them I'm alway extra and hyper with them. the look back like huh
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144points
#33
If a customer spells their name out to me rudely, I spell it wrong just to make myself feel better
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141points
#34
When I worked at a grocery store & ppl would throw their money onto the moving conveyer belt instead of my open hand, I'd let the belt eat the money
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131points
#35
I work at a bqq restaurant and someone ordered $150 worth of food with no tip and I “forgot” all their bqq sauce oopssss
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131points
#36
When I worked at McDonald's and rude people would ask for extra sauce, I would give them pancake syrup
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122points
#37
In a hotel... put them in a room above the parking garage entrance/valet. Also scheduled 4am wake up calls
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118points
#39
I'm an ultrasound tech...I used the COLD gel even though we have gel warmers
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96points
#40
Leave them on hold..... for a long time.... and then *accidentally* hung up and turned off my phone for lunch
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93points