45 Times Companies Shot Themselves In The Foot And Lost A Customer For Life

Whenever a business tries to use “Ai” instead of a person who is actually trying to help.

I have no interest in helping some mid level executive get a bigger bonus to reduce headcount.

Netflix and Amazon Prime when they added commercials. I'm not paying to see your commercials.

Walgreens.

I have a handful of monthly medications that need refilling and their pharmacy became such a hugely hassle to deal with. They would be late filling them, couldn't keep the simplest things straight and were criminally understaffed.

I moved all my stuff to a small, local pharmacy a couple of years ago - in fact, I'm just back from it - and they are 180° from Walgreens. They went to the trouble of getting all of the refill dates aligned so I don't have to make 5 trips a month And they are noticeably cheaper.

It's actually a pleasure to go.

Tip screen starts at 20% takeout register.

Any business I walk into that has Fox News or Newsmax on one of its TV's, I immediately turn around and don't come back.

A dim sum restaurant didn’t let me feed my 2 yo formula as it was “outside food.” We were 5 adults plus my daughter so we ordered enough food for 5 adults but my daughter was hungry so I prepped and bottle and was feeding her when a waiter told me to stop. I didn’t believe him at first and asked to see a manager but the manager came over and confirmed that baby formula was considered “outside food.”.

Stopped doing business with everyone that was up on that stage at Trump’s inauguration. They made it so easy for me.

I dropped my pet off at day care at petsmart and went to pick her up later that day and they wouldn’t give her to me. I was the one that filled out the paperwork that morning and I was the one that dropped her off. But my husband’s name was on the account? So he had to pick her up? Get out of here. We called the cops and they were forced to give me my dog obviously. Won’t shop there obviously.

Pulled Jimmy Kimmel from the air when an authoritarian dictator and his minions threatened.

Even after he has been restored, I won’t be going back to Disney/Hulu/ABC/ESPN. Subscription cancelled. App uninstalled. They have to earn back my trust.

It was a franchised corporate sandwich shop, an early adopter of "toasted"...

They offered a discount for building residents and I ordered a sandwich. The proprietor berated me that I should not get a discount because I ordered ONLY a sandwich and they don't make any money on them. I responded, "do or don't but don't give me a hard time about it. It was your idea."

I went one more time and ordered the combo special and was refused the discount because it was "already discounted by corporate."

Everyone I knew in the building heard the story.

Anytime Fitness. I paused my membership while out of the country for a month. When I came back they told me I requested it too late (2 weeks before the payment). And they suddenly insisted my payment the month before didn't go through even though I paid that one in cash. I tried to cancel right then and they said they will cancel after I pay for the 2 months. I did just to get out of the contract, filled out the cancellation and had it confirmed through email. Next month they bombard me with payment reminders and call me multiple times. I left a one star review describing all this, suddenly they are apologetic and say they canceled it now and to please remove my review. I left the review up lol.

I was a crafty kid who grew up in a rural area. When Walmart came to town, they put my local fabric store out of business. It’s been more than 20 years since I’ve given the Walton family a cent.

Awesome restaurant. Great fish fry. They put up a Trump flag and I never went back.

Went to buy some lumber (40s woman). The pressure treated 2x4s were in the lot, so I told the cashier I wanted 6 of the 10'. She continually asked what "he" wants. When I told her they were for me, for deck repair, she laid down heavier, insisting I needed to double check with who I am buying them for. Finally I lost my patience with the back and forth and snapped and told her that she could either ring me up or I was stealing them. Haven't been back.

A local pizza store delivered a pizza to my home. I paid and tipped the driver who held up the tip and said “that’s it?” and walked off. The tip was 15-20%. Never ordered from them again.

I'm Celiac, which I recognize makes me a challenge for restaurants.

We had been recommended a pizza place that served gluten free pizza. So we went. The pizza was great, atmosphere was great, it was overall great.

The owner himself came over to take our payment as our server was either on break or busy. I made sure to tell him it was great and to thank him profusely for offering options for those of us with this specific brand of defective intestine, and he then launched into a whole spiel about how he hated doing it and that "gluten is the point of pizza."

I was completely and totally baffled. On top of the fact that you don't *need* to do it at all, here you have a customer who paying you $150 (wine, appies, cocktails, pizza, dessert, tip) *because you do* for a night out and is basically about to be a customer for a long time and you're s******g all over a big reason why.

Never went back.

I asked a clerk if they had a larger size in a pretty sequined dress. He looked me up and down suggested that a *more flattering* dress for my *body type* might be this plain black one over here. I'd recently lost a lot of weight and was feeling proud of my body...until then. Sorry, Express. I know one clerk doesn't represent your whole brand but I still can't see your logo without reliving that shame.

Spent $20k having Bekins move my household 5 states away. They sub out every piece of the move apparently. The packers they sent looked like they were out on a prison work release. Unknown to us, instead of packing drawer contents carefully, they just upended the drawers into a box and taped it shut.

One of the packers shoved me (I'm female) but we had no choice but to continue (10k down payment made, 1 lease surrendered & new lease signed with 5k in deposits made.)

In the middle of the move, the driver's truck started experiencing difficulty, so he just drove to his home in another state, offloaded our container into a field next to his house in the direct sun and Bekins stopped communicating with us.

After a week and dozens of calls to the move manager assigned to us, I looked up the phone number for the president of Bekins and put my husband on the phone with him. He told him that he either called us by the end of the day with the date we could expect our belongings or he was gonna file a police report for theft. That solved the problem.

Never. Ever. And I mean EVER. Use Bekins.

It was my favorite pizza place, one of the only NY style pizza shops in the area. Sat inside for a slice one day and overheard the owner speaking down to his employees. In fact, he was so loud and it was in the open, the whole place heard him going in on these high schools kids, for requesting scheduled time off work. Friendly banter is one thing, this was not that. I have a low tolerance for disrespect and couldn't go back. I went to the local facebook group for pizza recommendations and saw others posted similar complaints of the owner. The place closed two years later. The other mom & pop pizzeria is thriving 🍕.

A local brewery had a Charlie Kirk memorial.