"The only time it is never appropriate to bring up a potential customization is when you have been preemptively alerted that a specific dish or food vendor will not honor substitutions," he added.
"However, if you notice that a restaurant is particularly busy and your customization request is not a life or death matter, it would certainly be considerate to withhold from making a special request. Muscle memory comes with the repetitive nature of kitchen work, and even when a request is heard and fully processed, a cook's body might take over and make your item as it is presented, the vast majority of the time rather than the different way you have requested," Tim explained.
"Correcting such an error is relatively straightforward in a vacuum, but not so simple when a dozen other tickets are hanging in the window as additional orders continue to come in. If you can enjoy eating a menu item as it comes, consider not making a request if you can imagine that request as likely to break a kitchen's busy workflow."
#23 Had A Customer Ask For Extra Extra Whip, Which Called For A Little Delicious Compliance
In case your food customization request isn't fulfilled, Tim recommends maintaining grace. "This does not mean that you need to sit silently and consume incorrectly prepared food, but it does mean that you should continue to be polite, assume there are reasonable factors that account for the error, and simply ask if it can be corrected."
#25 Asked For Extra Green Onions (Because Who Doesn’t Like Green Onion?) And They Came Through
